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FREQUENTLY ASKED QUESTIONS

Most frequently asked questions can be answered by watching the Cerakote™ Firearm Coatings Application Video or by reviewing the Cerakote™ Firearm Coatings Training Manual.

Technical, Application, MSDS and Delivery/Postal information can be viewed by selecting the appropriate FAQ below:

• WHAT IS CERAKOTE?

  Cerakote is a ceramic based finish that can be applied to metals, plastics, polymers and wood.

  The unique formulation used for Cerakote ceramic coating enhances a number of physical performance properties including abrasion/wear resistance, corrosion resistance, chemical resistance, impact strength, and hardness.

  Each of these properties is rigorously tested to guarantee that Cerakote products remain at the foreforont of the ceramic coatings market.

  Cerakote ceramic coatings utilize state-of-the-art technology to out-perform any competitive coating in both laboratory settings and real world applications.

• ARE THERE TRAINING VIDEOS FOR APPLYING CERAKOTE?

  Yes, you can browse through and watch videos at NIC Industries You Tube channel

• WHERE CAN I GET MSDS, APPLICATION GUIDE AND TECHNICAL SHEETS FOR CERAKOTE?

  Yes, please got to DOWNLOADS in the top menu abour.

• I'M IN AUSTRALIA/NZ, CAN I ORDER MY PRISMATIC POWDERS THROUGH THEIR WEBSITE?

  Yes. Go to the Prismatic Powders site via the main page or click on the Prismatic Powders logo on the left-hand sidebar.
  Select your products and on your order page select "Australia" as your country for delivery.A notice will automatically pop up saying that your order will be sent to SLR Coatings.

• CAN I PURCHASE CERAKOTE DIRECTLY FROM YOU OR DOES SLR COATINGS HAVE TO APPLY THE CERAKOTE FOR ME?

  Yes, you can purchase any of the Cerakote coatings or Prismatic Powders directly from us.

• DO YOU HAVE ANY OTHER OUTLETS WHERE I CAN PURCHASE CERAKOTE FROM?

  No, SLR Coatings sells direct to all customers throughout Australia & New Zealand.

• WHAT SIZES IS CERAKOTE AVAILABLE IN?

  Cerakote is available in same four sizes as the US.
  4 oz Trial = 118 mls
  1 Pint = 475 mls
  1 Quart = 950 mls
  1 US Gallon = 3.8 Litres

• HOW CAN I PLACE AN ORDER?

  Currently orders can be placed by phone or email.
  Phone Orders to (07) 3823 4522
  Email Orders to info@slrcoatings.com.au
  In early 2014 we will have an ordering system in place to take you orders online.

• HOW LONG DOES IT TAKE TO PREPARE AND SHIP MY ORDER?

  Orders are shipped within 1 to 2 business days from receipt of payment. You should receive your order within 2 to 5 business days. Remote areas can take longer.

• HOW CAN I PAY FOR MY ORDER?

  Payment can be made by either direct deposit or credit card (1% surcharge applies on card orders). We cannot process payments through American Express or Diners cards. If you choose the direct deposit option (no charges) we will issue you with a tax invoice - this has all of our banking details on it to make the deposit.

• DO YOU KEEP MY CREDIT CARD DETAILS ON FILE FOR FUTURE ORDERS?

  No, all credit card information is destroyed immediately after the payment is processed.

• CAN YOU SHIP CERAKOTE IN THE POST?

  No. We are unable to ship the Cerakote via the post because it is a liquid. All Cerakote products are shipped via a courier service. To firm up a shipping quote we will need a physical street address (This cannot be a PO Box) where you would like the product shipped to.

• WHAT PERSONAL INFORMATION DO YOU KEEP ON FILE AND WHERE IS IT USED?

  We only collect personal information relating to the processing and delivery of your order. Personal details we need are Name, Address, Email and Contact phone number. This information is not released to any third party ever.